So I’m reaching out to the pk community for help! On Sunday I NCS’d from Lord Dragoniss to my current name. Everything was good, the ncs worked and I was able to continue playing (including logging out then back on during lag.) Then I hit a big patch of lag and lagged offline, when I went to log back in it said my character does not exist!
I have emailed pk support, per blue support, the car of perblue, and even called per blue (who informed me in their voice-mail message that they don’t monitor the phone inbox and to submit a support ticket!) I have not had any success so far.
To try to troubleshoot the problem I have tried typing out my name, copying my name from pk emails, and the pk website (that shows my account does exist), I added a space to my name, added 2 spaces to my name, added a space between the 5D tag and my name, added a period to the end of my name… And all ended in the same result…my character doesn’t exist!
I then tried to see if it was a pw issue… I reset my pw 4 times and same result. I then tried to log in without a pw and instead of the incorrect pw message I got the character doesn’t exist message!
Is anyone else having this issue, can anyone help me to free my account?
Any help will be apprecited.
I didn’t find the right solution from the Internet.